The hidden cost of bad payment data (and how to stop losing money) 

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Jan Korfker

Customer Engagement

Online businesses process countless transactions daily. Every transaction swipe, click, or tap generates payment data, but without the right systems in place, all this data becomes fragmented across multiple platforms, full of mismatches, and impossible to analyze efficiently. Instead of clarity, finance teams feel insecure and the financial data is anything but solid. The problem is that financial data often doesn’t add up: 

  • Refunds and chargebacks don’t always match with order data, creating gaps in financial reporting. 
  • Payment fees may not be accounted for correctly, leading to unexpected discrepancies. 
  • Bank settlements don’t always align with expected amounts, causing delays in revenue recognition. 
  • Subscription renewals sometimes get double-counted or missed entirely, distorting revenue figures. 

These mismatches don’t just create inefficiencies, they lead to misreported revenues, compliance risks, and financial blind spots. 

The solution: demystifying payment data by adding real-time visibility 

You can’t fix what you can’t see. That’s why leading finance teams don’t rely on manual reconciliation or patchwork reporting. They ensure a direct connection to their payment data sources so they can track every single transaction across all layers and applications. 

By having real-time revenue controls, finance teams can perform root cause analysis on mismatches before they become financial risks. Automated reconciliation ensures that orders, payments, and accounting data stay in sync. In fact: You’re creating a new single source of truth. Instead of waiting until month-end to identify issues, problems are flagged the moment they happen, providing complete oversight at all times. 

The industry impact: why payment data clarity matters 

Poor payment data management is more than an operational issue—it directly impacts profitability and fraud prevention. A LexisNexis Risk Solutions study (source) found that merchants lose $3.75 for every $1 of fraud, partly due to poor transaction visibility. Another report by Forrester Research (source) highlights that payment reconciliation errors account for up to 12% of revenue leakage in high-volume businesses. 

“Without clean data, or clean enough data, your data science is worthless.”

Real-world example: how Recharge.com transformed its payment data management 

Recharge.com is a global online marketplace for digital prepaid credit. Using multiple payment providers, banks, and accounting systems, they struggled with fragmented payment data. This made their finance operations slow due to manual reconciliation. They also had trouble matching transactions across different platforms. Settlement mismatches further delayed their revenue recognition. 

By implementing The Actuals platform, data reconciliation was automated and a new single source of truth created.Recharge.com gained real-time visibility into their transactions, significantly reduced reconciliation time, and improved overall financial accuracy. Instead of firefighting payment mismatches, they could focus on scaling their business with confidence. With Actuals, Recharge.com found truth inside.  

The bottom line: data clarity isn’t a luxury—it’s a necessity 

By directly accessing and analyzing payment data across all layers, finance teams can: 

✔ Instantly reconcile orders, payments, and accounting for accurate revenue insights
✔ Quickly identify mismatches and errors before they snowball into costly mistakes
✔ Automate controls so finance teams spend time analyzing, not fixing data 

As Cassie Kozyrkov, Chief Decision Scientist at Google, put it, “Without clean data, or clean enough data, your data science is worthless.”  

At Actuals, we can’t agree more. Bad data isn’t just a nuisance, it’s a serious risk. The good news? It’s one you can eliminate with the right systems in place. The real question is: how much control do you have over your payment data? If the answer isn’t “complete,” it’s time to change that. Let’s demystify your payment data with Actuals.  

𝐀𝐜𝐭𝐮𝐚𝐥𝐬 – 𝐓𝐫𝐮𝐭𝐡 𝐈𝐧𝐬𝐢𝐝𝐞™

Jan Korfker

Customer Engagement