In the fast-changing world of mobility, MultiTankcard is a standout IT platform. However, CEO Patrick Roozeman has faced significant hurdles in reconciling the sheer volume of transactions that flow through their system. MultiTankcard deals with a diverse range of transactions—from electric charging to fuel and public transport services. This variety requires precise matching between supplier payments and customer invoices, a task that quickly became overwhelming.

The pain points
Before bringing Actuals on board, MultiTankcard encountered several critical issues that hampered their financial operations. A major concern was the uncertainty surrounding transaction reconciliation throughout the entire process. With millions of transactions happening each month, keeping everything in line was a daunting challenge. Additionally, there was a lack of clarity in matching authorized transactions with final invoices, which only added to the complications. The complex data flows between various systems and stakeholders made it clear that they needed a more effective solution.

The Actuals solution
To tackle these challenges, Multitankcard turned to Actuals for a comprehensive fix. Implementing Actuals provided instant visibility into transaction flow exceptions, enabling the team to quickly spot and resolve discrepancies. By integrating the Oracle invoicing module with the Twinfield accounting system, they created a single source of truth for all transaction data. This integration allowed for real-time anomaly detection, which is essential for maintaining accuracy across their operations.

Key improvements
With Actuals in place, MultiTankcard saw significant improvements in several areas:

• Exception Management: The focus shifted from reviewing every transaction to proactively handling exceptions as they arose. This change allowed for early detection of double-invoicing issues and identification of unclaimed supplier transactions.
• Enhanced Audit Compliance: The partnership improved reliability for PWC auditors through verified closed-loop transaction matching, making internal auditing processes smoother and more efficient.
• Financial Control: MultiTankcard now enjoys complete transparency in transaction processing, ensuring accurate matching between authorizations and invoices. This clarity simplified their year-end closure process and reduced costs associated with audits and reconciliations.

The Results
The operational benefits following the implementation of Actuals were profound. Year-end closures became significantly easier and more cost-effective, while supplier payment accuracy improved dramatically. Customer invoicing precision also saw enhancements, contributing to streamlined financial operations overall. From a strategic standpoint, CFO Jens Baarveld highlighted that Actuals delivered two key elements: expert consultants who understood MultiTankcard’s unique challenges and a robust platform capable of managing their high transaction volumes.

Looking Forward
The collaboration between MultiTankcard and Actuals illustrates how combining technical know-how with innovative software solutions can drive success. For companies grappling with complex transaction flows, this success story serves as a powerful reminder of how the right financial reconciliation platform can transform operations and enhance financial control. As MultiTankcard continues to grow and adapt to the demands of the mobility market, their partnership with Actuals will play a critical role in fueling future success.