Privacy policy

We care about your privacy.

Privacy Statement

The protection of personal data is very important to Actuals. Actuals respects your privacy and ensures that your personal information is always treated confidentially and in accordance with the applicable privacy legislation.

What information do we collect about you?

We collect personal information about you when you register with us for webinars, subscribe to newsletters, request white papers, send us emails or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback.

How will we use the information about you?

We collect information about you to send you confirmation details for webinars, newsletters, links for downloading white papers, for processing your order and managing your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

We will not process your personal data for other purposes than as described in this privacy policy. We will process your personal data in an adequate and relevant way and limited to what is necessary in relation to the purposes for which they are processed. We will not process personal data that we know or reasonably should know to be incorrect or not updated; in forthcoming cases we will update your personal data.

Access to your information, correction and other rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. In addition, you may ask us to erase all of your personal data that we hold. For a more detailed description of all of your rights, please see the section “Your rights”.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at the address mentioned hereinafter.


We use a third-party service, HubSpot, to host our website. HubSpot provides us with tools to collect anonymous information about users’ activity on the site, such as the number of users viewing pages, to monitor and report on the effectiveness of the site and help us improve it. Additionally, HubSpot may require visitors who want to post a comment to enter a name and email address.

Web forms

We use a third party service,, to store information that is collected via forms on the website. For more information about how processes data, please see

Lead generation

In order to measure B2B traffic on our website we use the Leadinfo service from Leadinfo B.V. to retieve company names and adressess based on the IP information. No IP adressess will be stored at any time by Actuals. For more information about the legal aspects of the Leadinfo services: Leadinfo GDPR FAQ

People who email us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Emails will be stored for as long as we may be required in order to comply with mandatory or auditing requirements.

Job applicants, current and former employees

When individuals apply to work at, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Complaints or queries tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Consent to the processing of your personal data

If you actively provide to us certain personal data, e.g. through the subscription to our newsletters, through submission of information on a contact form on our website, or by contacting us through email or social media, we appreciate that you consent to the processing of such relevant personal data for the specific purpose you have provided it to us.

We appreciate in any case that your consent to the processing of your personal data is a freely given, specific, informed and unambiguous indication of your wish to have your personal data be processed. We appreciate you have sufficiently been informed on the purpose of the processing, the processing itself and your rights.

If you nevertheless are of the opinion that you have not consented, or do not wish to consent, to the processing of your personal data, we kindly request you to inform us by email or letter and to further refrain from visiting our website. We kindly inform you that you are not obliged to provide to us your consent to processing of personal data. Your consent to processing of personal data is also not required for entering into an agreement with us. If you do not provide your consent, or in case you retract an earlier provided consent, to the processing of personal data, then we will delete from our systems all your personal data and as a consequence you will no longer receive any newsletters that you may have been subscribed to, or other such promotional, marketing or similar communications from us you have opted in to and you will not get any response from us on any requests or questions you have submitted to us.

Your rights

You have the right to:

request us to provide you access to your personal data
request us for rectification of your personal data
request us to erase your personal data (“right to be forgotten”)
request from us restriction of processing concerning you
object to processing
request for data portability
withdraw your consent to processing at any time (without affecting the lawfulness of processing based on consent before the withdrawal)
not be exclusively subject to automated decision making based on your personal data (or profiles related thereto)
claim damages in relation to any breach by us of the provisions of any applicable privacy law prevailing at the time
lodge a complaint with a supervisory authority

In case you want to enforce any of your rights, please contact us, or if appropriate the relevant supervising authority. For our contact details, please see hereafter.

Security and protection

We have implemented relevant technical and organizational measures for the security and protection of your personal data under our direct control, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage. For the security measures of the third-party providers we engage, we refer to the links shown in the sections on those third-party services elsewhere in this policy.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

The Controller

In relation to your personal data, we are the ‘controller’ as meant in applicable personal data and privacy laws. We are, a private limited company, located at the address specified hereafter.

Data Protection Officer

We have appointed a Data Protection Officer, who may be contacted by sending an email or a letter to the address specified below.

How to contact us

If you want to request information about our privacy policy or is you want to contact our Data Protection Officer, you can email us at or write to Actuals at the address Archangelkade 17B, 1013 BE, Amsterdam, The Netherlands.

Changes to this privacy policy

We keep our privacy policy under regular review. We reserve the right to change this privacy policy. We will inform you in case these changes are material, provided that we avail of your contact details. This privacy policy was last updated March 2023.

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