Catawiki is an online curated marketplace where buyers and sellers trade unique items across categories and countries. That scale brings payment complexity.

When Catawiki’s VP Finance joined, he immediately saw the risk: the numbers didn’t line up. Stripe data and the internal platform told different stories. Finance was closing the books with doubt instead of certainty.

“When I joined, the accuracy of the data simply wasn’t there. Actuals fixed that. Now the data is accurate and that changes everything.”
VP Finance, Catawiki

The challenge

Transactions had to be matched line by line at detail level. That work was done manually. It didn’t scale and it wasn’t reliable. In a setup with multiple countries and complex tax flows, reconciliation between order data, payment data and the internal data warehouse had become fragile.

The team spent its time chasing mismatches and correcting errors instead of controlling the business. The problem wasn’t reporting. It was structural.

Solution

Catawiki chose Actuals to create a single source of truth between Stripe and their internal systems. Within two days, a proof of concept was live. The goal was simple: fix reconciliation at the source and remove manual stitching from the process.

Actuals connected Stripe and the internal platform to the data warehouse, automated journal entries and made mismatches visible on a daily basis.

Results

Finance now works from solid numbers. Mismatches and bugs are identified early. Month-end moves faster. Manual effort is reduced. Journalisation, which would have been unrealistic to build internally, is handled structurally.

Instead of guessing, the team operates with control. Instead of reacting, it steers.

Conclusion

What changed most is not just speed, but confidence. Reconciliation is structured and transparent. Complexity is manageable. The foundation is in place to move beyond pure control toward insights such as seller performance and revenue leakage.

Catawiki brought trust back to accounting by establishing indisputable truth between systems.

Truth inside

When the VP Finance joined Catawiki, the data wasn’t reliable and reconciliation didn’t scale. Today, mismatches are visible, month-end is faster and journal entries are automated.

𝐀𝐜𝐭𝐮𝐚𝐥𝐬 – 𝐓𝐫𝐮𝐭𝐡 𝐈𝐧𝐬𝐢𝐝𝐞™