HelloPrint’s transformation with Actuals 

HelloPrint, a global marketplace specialising in customisable printed products, faced significant financial management challenges as it scaled its operations. With a network of over 300 partners and carriers, the company needed a robust solution to manage millions of transactions efficiently. Sven Veldman, the Head of Finance at HelloPrint, recognised that to maintain accuracy and transparency in their financial processes, they needed a partner with both technical and financial expertise. This is where Actuals stepped in. 

The challenge 

As HelloPrint grew, so did the complexity of their financial operations. The finance team was tasked with reconciling vast amounts of data every month and ensuring that revenue reporting was accurate at year-end. The key challenges included: 

• Processing millions of transactions: Each month-end close required meticulous analysis to compare actual costs against projected figures from their ordering system. 
• Completeness of revenue reporting: Ensuring that every transaction was accounted for during year-end audits was critical for maintaining trust with stakeholders. 

Without an efficient system in place, the risk of errors and revenue losses could escalate, impacting the company’s bottom line. 

The solution 

HelloPrint partnered with Actuals to streamline their financial processes. Actuals provided a comprehensive platform that integrated seamlessly with HelloPrint’s existing systems. This partnership offered two main advantages: 

• Enhanced Reconciliation Process: Actuals automated the daily processing of Adyen settlement batches, allowing the finance team to track which orders had been invoiced and whether those invoices were recorded in NetSuite. This level of visibility meant that any discrepancies could be identified quickly, ensuring that no revenue slipped through the cracks. 
• Support for Audits: The reports generated by Actuals became invaluable during audits. They provided an external validation of revenue completeness, demonstrating to auditors that HelloPrint’s financial systems were accurate and reliable. 

The results 

The impact of Actuals on HelloPrint’s operations has been profound. By streamlining their reconciliation process, the finance team gained control over purchase matching. They could validate supplier invoices more efficiently and immediately flag any inconsistencies. This not only improved internal processes but also contributed to better pricing strategies, resulting in significant cost savings—amounting to tens of thousands of Euros. Moreover, the user experience with Actuals has been overwhelmingly positive. Team members appreciate how the platform simplifies their workflow by allowing them to search for and view transactions without the usual data cleaning or combining hassles. This efficiency has empowered them to focus on strategic tasks rather than getting bogged down in administrative work. 

Conclusion 

HelloPrint’s partnership with Actuals has transformed its financial operations from a cumbersome process into a streamlined system that enhances accuracy and efficiency. By leveraging Actuals’ technology, HelloPrint not only improved its monthly reconciliations and year-end audits but also positioned itself for sustainable growth in a competitive marketplace. Sven Veldman’s leadership, combined with Actuals’ innovative solutions, has enabled HelloPrint to regain control over its financial data management—ultimately leading to better decision-making and increased trust among stakeholders. 

𝐀𝐜𝐭𝐮𝐚𝐥𝐬 – 𝐓𝐫𝐮𝐭𝐡 𝐈𝐧𝐬𝐢𝐝𝐞™