Flowbird operates in a world where payments never stand still. With multiple payment methods such as MasterCard and Apple Pay, and data flowing in from PSPs, parking partners and internal systems, every transaction passes through a web of connections.

As volume and countries grow, so does complexity. For Flowbird, that complexity had to be controlled at transaction level.

“Without Actuals, reconciliation would be extremely labour-intensive and simply not scalable.”
Flowbird CFO

The Challenge

Each payment needed to be verified and matched against Flowbird’s own backend. The data came from multiple PSPs, partners and systems, each with its own structure and timing. Manual reconciliation was simply not realistic.

Without automation, matching transactions across sources would have required significant operational and finance capacity. Scaling into more countries and handling more data would only increase the pressure.

The risk was clear: without a structural solution, reconciliation would become a bottleneck instead of a control mechanism.

Solution

Flowbird selected Actuals because the need for a specialised solution was evident. Actuals was implemented to automatically verify and match every transaction. It connects PSP data, the data warehouse and accounting systems, creating a single source of truth across flows.

The use of Actuals goes beyond the office of the CFO. Its outputs feed transaction orchestration, trigger alerts when payments fail, serve as a foundation for payment processing and support daily matching and accounting entries.

Results

With Actuals in place, reconciliation is no longer an operational burden. Instead of manually aligning transactions from different sources, Flowbird relies on automated matching and alerts. Operations and finance gain daily control over non-matching transactions. Manual hours are reduced, and scaling into new countries does not require workarounds or additional headcount.

Application Managers use Actuals for monitoring and payment failure alerts. Operations teams analyse non-matching transactions. Payout teams rely on its outputs for further processing. Reconciliation has become embedded in the broader operational flow.

Actuals is considered highly critical. If the platform were to go down, it would immediately impact both Operations and Finance, without the availability of a scalable workaround.

Conclusion

For Flowbird, reconciliation is not a back-office task. It is infrastructure.

By automatically verifying every transaction and creating a single source of truth across PSPs, partners and internal systems, Flowbird can scale across countries without losing control.

The next logical step is integrating payouts directly into Actuals, moving toward a fully end-to-end solution, along with automated month- and year-end reporting.

Truth inside

Flowbird deals with multiple payment methods, PSPs and partners across countries. Manual reconciliation would not scale.

Today, every transaction is automatically verified and matched. Alerts are triggered when something breaks. Operations and finance work from solid numbers instead of assumptions.

That is what controlling payment complexity at scale looks like.

𝐀𝐜𝐭𝐮𝐚𝐥𝐬 – 𝐓𝐫𝐮𝐭𝐡 𝐈𝐧𝐬𝐢𝐝𝐞™